{"id":9478,"date":"2023-01-19T17:25:30","date_gmt":"2023-01-19T14:25:30","guid":{"rendered":"https:\/\/booklogic.net\/?p=9478"},"modified":"2023-01-19T17:25:30","modified_gmt":"2023-01-19T14:25:30","slug":"the-power-of-integrating-artificial-intelligence-ai-into-your-property","status":"publish","type":"post","link":"https:\/\/www.booklogic.net\/hr\/snaga-integracije-umjetne-inteligencije-ai-u-vasu-imovinu\/","title":{"rendered":"Snaga integracije umjetne inteligencije (AI) u pozivni centar va\u0161eg objekta"},"content":{"rendered":"

\"\"<\/p>\n

 <\/p>\n

Snaga integracije umjetne inteligencije (AI) u pozivni centar va\u0161eg objekta<\/h1>\n

Jedan od najintrigantnijih trendova u hotelskoj industriji je umjetna inteligencija (AI). Integracija umjetne inteligencije (AI) u operacije va\u0161eg hotela ili odmarali\u0161ta mo\u017ee pojednostaviti operativnu u\u010dinkovitost i smanjiti tro\u0161kove, \u0161to dolazi u klju\u010dnom trenutku za industriju ugostiteljstva. AI se kre\u0107e od online chatbotova koji mogu odgovoriti na osnovna pitanja o hotelu do AI-a koji mo\u017ee preuzeti rezervacije u va\u0161em call centru. \u010cak i ako se putovanja za u\u017eitak i grupe ve\u0107 vra\u0107aju na razine prije 2020. godine, jo\u0161 uvijek postoje ozbiljni nedostaci u radnoj snazi u cijelom sektoru. Zbog tih okolnosti, hoteli su prisiljeni raditi vi\u0161e s manje resursa. Tehnologija mo\u017ee pomo\u0107i u zatvaranju takvih praznina bez kompromitiranja razine usluge ili iskustva gostiju.<\/p>\n

Prednosti integracije AI-a u call centre<\/h2>\n

O\u010digledan korak ove tehnologije je uklju\u010divanje konverzacijske AI u va\u0161 hotel ili odmarali\u0161te call centar. S dodatnim pogodnostima za \u010dlanove lojalnosti, daje hotelskim objektima priliku da smanje vrijeme \u010dekanja na poziv i pojednostave novi proces rezervacije.
\nPrimarni ciljevi ove nove funkcionalnosti su:<\/p>\n

Izbjegavanje nedostataka radne snage povezanih s pandemijom<\/h2>\n

Iako AI nije namijenjen da potpuno zamijeni va\u0161 call centar ili osoblje recepcije, mo\u017ee zna\u010dajno smanjiti broj potrebnih predstavnika, omogu\u0107uju\u0107i tim \u010dlanovima da posvete svu svoju pa\u017enju slo\u017eenijim rezervacijama ili drugim operativnim zahtjevima dok chatbot odgovara na upite o radnom vremenu restorana, bazena i drugih sadr\u017eaja.<\/p>\n

 <\/p>\n

Smanjiti vrijeme \u010dekanja koje dovodi do frustriraju\u0107ih iskustava kupaca.<\/h2>\n

Za razliku od ljudi, botovi mogu upravljati vi\u0161estrukim pozivateljima koji istovremeno zovu u sustav, eliminiraju\u0107i dugo vrijeme \u010dekanja i \u010dekanja koja ponekad dovode potencijalne posjetitelje do toga da prekinu poziv i poku\u0161aju ponovno kasnije ili pre\u0111u na drugu potencijalnu lokaciju.<\/p>\n

Automatizirati upravljanje svim novim rezervacijama<\/h2>\n

S nadolaze\u0107im CRS do PMS konektorima koji \u0107e omogu\u0107iti AI-u da upravlja a\u017euriranjima rezervacija i otkazivanjima, aplikacija je izgra\u0111ena da upravlja svakim dijelom zaklju\u010divanja nove rezervacije.<\/p>\n

<\/h2>\n

Dodatne prednosti za redovne kupce<\/h2>\n

AI je programiran da tra\u017ei informacije o \u010dlanstvu u programu vjernosti ako pozivatelj to ne pru\u017ei automatski. Tako\u0111er mo\u017ee otkriti sve posebne ponude ili kompenzacije za koje je \u010dlan kvalificiran, uz pristup informacijama o \u010dlanu kako bi dovr\u0161io rezervaciju. Ovo je zna\u010dajan napredak za industriju jer mnoge postoje\u0107e konfiguracije odmarali\u0161ta sprje\u010davaju \u010dlanove vjernosti da samostalno rezerviraju ove posebne ponude ili kompenzacije.<\/p>\n

Zaklju\u010dak<\/h2>\n

Budu\u0107nost je obe\u0107avaju\u0107a za AI u industriji ugostiteljstva. Tehnologija koja je sada u razvoju ima sposobnost rje\u0161avanja nekih od najte\u017eih problema s osobljem i obukom s kojima se sektor suo\u010dava. Hoteli i odmarali\u0161ta mogu pojednostaviti operacije dok omogu\u0107uju osoblju na licu mjesta da se fokusira na pobolj\u0161anje iskustva gostiju na imanju i stvaranje nezaboravnih trenutaka koji poti\u010du ponovnu poslovnu suradnju s rje\u0161enjima konverzacijskog AI-a za rezervacije u call centru, zahtjeve za \u010di\u0161\u0107enje i jo\u0161 mnogo toga.<\/p>","protected":false},"excerpt":{"rendered":"

  The power of integrating Artificial Intelligence (AI) into your property\u2019s call center One of the most intriguing trends in the hotel industry is artificial intelligence (AI). Integrating Artificial Intelligence (AI) into your hotel or resort operations can streamline operational efficiencies and reduce costs, which comes at a crucial time for the hospitality industry. AI [\u2026]<\/p>","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-9478","post","type-post","status-publish","format-standard","hentry","category-blog"],"blocksy_meta":[],"yoast_head":"\nThe power of integrating Artificial Intelligence (AI) into your property |<\/title>\n<meta name=\"description\" content=\"Technology can help close such gaps without compromising the level of service or the guest experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.booklogic.net\/hr\/snaga-integracije-umjetne-inteligencije-ai-u-vasu-imovinu\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The power of integrating Artificial Intelligence (AI) into your property |\" \/>\n<meta property=\"og:description\" content=\"Technology can help close such gaps without compromising the level of service or the guest experience.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.booklogic.net\/hr\/snaga-integracije-umjetne-inteligencije-ai-u-vasu-imovinu\/\" \/>\n<meta property=\"og:site_name\" content=\"Hotel & Travel Technology and Software Company | BookLogic\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/booklogic\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-19T14:25:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/booklogic.net\/wp-content\/uploads\/2023\/01\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg\" \/>\n<meta name=\"author\" content=\"BookLogic\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@booklogics\" \/>\n<meta name=\"twitter:site\" content=\"@booklogics\" \/>\n<meta name=\"twitter:label1\" content=\"Napisao\/la\" \/>\n\t<meta name=\"twitter:data1\" content=\"BookLogic\" \/>\n\t<meta name=\"twitter:label2\" content=\"Procijenjeno vrijeme \u010ditanja\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/\"},\"author\":{\"name\":\"BookLogic\",\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/#\\\/schema\\\/person\\\/7187b8225d708cc17fd884b841c425bb\"},\"headline\":\"The power of integrating Artificial Intelligence (AI) into your property\u2019s call center\",\"datePublished\":\"2023-01-19T14:25:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/\"},\"wordCount\":503,\"commentCount\":8,\"publisher\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/booklogic.net\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg\",\"articleSection\":[\"Blog\"],\"inLanguage\":\"hr\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/\",\"url\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/\",\"name\":\"The power of integrating Artificial Intelligence (AI) into your property |\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/booklogic.net\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg\",\"datePublished\":\"2023-01-19T14:25:30+00:00\",\"description\":\"Technology can help close such gaps without compromising the level of service or the guest experience.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/#breadcrumb\"},\"inLanguage\":\"hr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"hr\",\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/#primaryimage\",\"url\":\"https:\\\/\\\/booklogic.net\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg\",\"contentUrl\":\"https:\\\/\\\/booklogic.net\\\/wp-content\\\/uploads\\\/2023\\\/01\\\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.booklogic.net\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The power of integrating Artificial Intelligence (AI) into your property\u2019s call center\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/#website\",\"url\":\"https:\\\/\\\/www.booklogic.net\\\/\",\"name\":\"Hotel & Travel Technology and Software Company | BookLogic\",\"description\":\"Hotel & Travel Technology and Software Company | BookLogic\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.booklogic.net\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"hr\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/#organization\",\"name\":\"BookLogic\",\"url\":\"https:\\\/\\\/www.booklogic.net\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"hr\",\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.booklogic.net\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/company-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.booklogic.net\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/company-logo.png\",\"width\":1735,\"height\":452,\"caption\":\"BookLogic\"},\"image\":{\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/booklogic\",\"https:\\\/\\\/x.com\\\/booklogics\",\"https:\\\/\\\/www.instagram.com\\\/booklogic\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/3082071\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.booklogic.net\\\/#\\\/schema\\\/person\\\/7187b8225d708cc17fd884b841c425bb\",\"name\":\"BookLogic\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The power of integrating Artificial Intelligence (AI) into your property |","description":"Technology can help close such gaps without compromising the level of service or the guest experience.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.booklogic.net\/hr\/snaga-integracije-umjetne-inteligencije-ai-u-vasu-imovinu\/","og_locale":"hr_HR","og_type":"article","og_title":"The power of integrating Artificial Intelligence (AI) into your property |","og_description":"Technology can help close such gaps without compromising the level of service or the guest experience.","og_url":"https:\/\/www.booklogic.net\/hr\/snaga-integracije-umjetne-inteligencije-ai-u-vasu-imovinu\/","og_site_name":"Hotel & Travel Technology and Software Company | BookLogic","article_publisher":"https:\/\/www.facebook.com\/booklogic","article_published_time":"2023-01-19T14:25:30+00:00","og_image":[{"url":"https:\/\/booklogic.net\/wp-content\/uploads\/2023\/01\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg","type":"","width":"","height":""}],"author":"BookLogic","twitter_card":"summary_large_image","twitter_creator":"@booklogics","twitter_site":"@booklogics","twitter_misc":{"Napisao\/la":"BookLogic","Procijenjeno vrijeme \u010ditanja":"3 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/#article","isPartOf":{"@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/"},"author":{"name":"BookLogic","@id":"https:\/\/www.booklogic.net\/#\/schema\/person\/7187b8225d708cc17fd884b841c425bb"},"headline":"The power of integrating Artificial Intelligence (AI) into your property\u2019s call center","datePublished":"2023-01-19T14:25:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/"},"wordCount":503,"commentCount":8,"publisher":{"@id":"https:\/\/www.booklogic.net\/#organization"},"image":{"@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/#primaryimage"},"thumbnailUrl":"https:\/\/booklogic.net\/wp-content\/uploads\/2023\/01\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg","articleSection":["Blog"],"inLanguage":"hr","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/","url":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/","name":"The power of integrating Artificial Intelligence (AI) into your property |","isPartOf":{"@id":"https:\/\/www.booklogic.net\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/#primaryimage"},"image":{"@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/#primaryimage"},"thumbnailUrl":"https:\/\/booklogic.net\/wp-content\/uploads\/2023\/01\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg","datePublished":"2023-01-19T14:25:30+00:00","description":"Technology can help close such gaps without compromising the level of service or the guest experience.","breadcrumb":{"@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/#breadcrumb"},"inLanguage":"hr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/"]}]},{"@type":"ImageObject","inLanguage":"hr","@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/#primaryimage","url":"https:\/\/booklogic.net\/wp-content\/uploads\/2023\/01\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg","contentUrl":"https:\/\/booklogic.net\/wp-content\/uploads\/2023\/01\/WhatsApp-Image-2023-01-19-at-3.02.12-PM.jpeg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.booklogic.net\/the-power-of-integrating-artificial-intelligence-ai-into-your-property\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.booklogic.net\/"},{"@type":"ListItem","position":2,"name":"The power of integrating Artificial Intelligence (AI) into your property\u2019s call center"}]},{"@type":"WebSite","@id":"https:\/\/www.booklogic.net\/#website","url":"https:\/\/www.booklogic.net\/","name":"Hotel & Travel Technology and Software Company | BookLogic","description":"Hotel & Travel Technology and Software Company | BookLogic","publisher":{"@id":"https:\/\/www.booklogic.net\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.booklogic.net\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"hr"},{"@type":"Organization","@id":"https:\/\/www.booklogic.net\/#organization","name":"BookLogic","url":"https:\/\/www.booklogic.net\/","logo":{"@type":"ImageObject","inLanguage":"hr","@id":"https:\/\/www.booklogic.net\/#\/schema\/logo\/image\/","url":"https:\/\/www.booklogic.net\/wp-content\/uploads\/2023\/03\/company-logo.png","contentUrl":"https:\/\/www.booklogic.net\/wp-content\/uploads\/2023\/03\/company-logo.png","width":1735,"height":452,"caption":"BookLogic"},"image":{"@id":"https:\/\/www.booklogic.net\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/booklogic","https:\/\/x.com\/booklogics","https:\/\/www.instagram.com\/booklogic\/","https:\/\/www.linkedin.com\/company\/3082071"]},{"@type":"Person","@id":"https:\/\/www.booklogic.net\/#\/schema\/person\/7187b8225d708cc17fd884b841c425bb","name":"BookLogic"}]}},"_links":{"self":[{"href":"https:\/\/www.booklogic.net\/hr\/wp-json\/wp\/v2\/posts\/9478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.booklogic.net\/hr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.booklogic.net\/hr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.booklogic.net\/hr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.booklogic.net\/hr\/wp-json\/wp\/v2\/comments?post=9478"}],"version-history":[{"count":0,"href":"https:\/\/www.booklogic.net\/hr\/wp-json\/wp\/v2\/posts\/9478\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.booklogic.net\/hr\/wp-json\/wp\/v2\/media?parent=9478"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.booklogic.net\/hr\/wp-json\/wp\/v2\/categories?post=9478"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.booklogic.net\/hr\/wp-json\/wp\/v2\/tags?post=9478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}