DISTANCE SALES AGREEMENT

(Accommodation Service – Online Reservation)

1. PARTIES

1.1. Service Provider / Intermediary (BOOKLOGIC)

Trade Name: BookLogic Turizm ve Bilgisayar Yazılım ve Ticaret Ltd. Şti.
Address: Ikitelli, Ikitelli OSB Mh, YTU Teknopark Sk. No:1 Office:219, 34490 Başakşehir / İstanbul
Phone: +90 850 885 0900
E-mail: reservation@booklogic.net
MERSIS No: 0624031991100017
Tax Office / No: 6240319911

1.2. Consumer (BUYER)

Name & Surname: [●]
Address: [●]
Phone: [●]
E-mail: [●]

(Any real person who makes a reservation by becoming a member of the website or without membership shall be referred to as the “BUYER”.)

2. SUBJECT OF THE AGREEMENT

2.1.

The subject of this Agreement is the Buyer’s reservation for the accommodation facility selected through the website https://booklogic.reservehotel.net, made electronically as a distance contract, including the determination of the characteristics of the service, the sales price, payment terms, and cancellation/amendment conditions.

2.2.

BookLogic is an online platform that provides intermediary reservation services between the Buyer and accommodation facilities. The accommodation service is provided and fulfilled solely by the hotel/facility selected by the Buyer during the reservation process.

3. MAIN CHARACTERISTICS OF THE SERVICE AND PRICE

3.1.

The type, class, location of the accommodation service, check-in/check-out dates, number of persons, room type, board type, additional services, and all other features are listed in the reservation summary selected and confirmed by the Buyer on the website.

3.2.

The total sales price consists of the room fee, taxes, service fees (if applicable), and other items specified during the reservation process. All amounts are clearly shown to the Buyer before payment.

3.3.

Prices are calculated in the currency valid at the time of reservation. For foreign currency transactions, exchange rates and transaction conditions are determined by the Buyer’s bank.

4. PAYMENT METHOD

4.1.

The Buyer may pay the reservation amount by credit card, debit card, or other available payment methods, either in full or in installments if offered by the facility/provider.

4.2.

A reservation shall not be considered final unless the payment is completed. After payment, reservation details are sent to the Buyer via on-screen notification and/or e-mail.

4.3.

If the card used by the Buyer is subject to unauthorized or unlawful use and the payment is cancelled by the bank or relevant institution, the accommodation service may not be provided, and the Buyer may be held responsible for any damages arising from this situation.

5. CONCLUSION OF THE AGREEMENT AND INFORMATION

5.1.

The Buyer declares that they have read, understood, and electronically approved the preliminary information form, cancellation and amendment conditions of the selected facility, and all other information provided on the reservation screens.

5.2.

This Distance Sales Agreement is concluded electronically when the Buyer clicks the “Confirm Reservation / Purchase / Pay” button or equivalent.

6. RIGHT OF WITHDRAWAL AND EXCEPTIONS

6.1.

In accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, the Buyer does not have the general 14-day right of withdrawal for accommodation services that must be provided on a specific date or within a specific period.

6.2.

Therefore, the Buyer may cancel or amend the reservation only within the scope of the hotel’s/facility’s cancellation policies presented during the reservation and approved by the Buyer.

7. CANCELLATION, AMENDMENT, AND NO-SHOW

7.1.

Cancellation and date/name changes are subject to the cancellation and amendment policies of the relevant facility, as stated on the reservation page and/or in the preliminary information form.

7.2.

According to the applicable policy:

Cancellations made within the free cancellation period will be fully refunded or released back to the card/account depending on the payment provider’s timeline.
Cancellations made after the free cancellation period or close to the check-in date may incur a fee or the full reservation amount may be charged.
In case the Buyer does not arrive at the facility (“no-show”), the facility may charge according to its policy, which the Buyer accepts in advance.

7.3.

Requests for reservation changes (dates, number of persons, room type, etc.) depend on availability and the facility’s amendment conditions; price differences may apply.

8. PERFORMANCE OF THE SERVICE, FORCE MAJEURE, AND LIABILITY

8.1.

The accommodation service is solely the responsibility of the hotel/facility. Any faulty/incomplete service, closure of the facility, bankruptcy, overbooking, or inability to provide accommodation is the responsibility of the facility.

8.2.

BookLogic, within its role as a platform and reservation intermediary, is liable only to the extent of its own fault for issues arising from technical errors, system malfunctions, third-party payment provider issues, or force majeure circumstances.

8.3.

Force majeure includes war, natural disasters, strikes, official authority decisions, epidemics, transportation barriers, infrastructure or internet failures, and other events beyond the parties’ control. If performance becomes impossible due to such events, the parties shall cooperate in good faith to provide solutions such as new dates, open-dated reservations, or refunds, subject to the facility’s policies.

9. PROTECTION OF PERSONAL DATA

9.1.

Personal data shared by the Buyer during the reservation process (identity, contact, payment, transaction information) may be processed in accordance with Law No. 6698 on the Protection of Personal Data for purposes such as processing the reservation, confirmation, invoicing, customer relations, and legal obligations.

9.2.

The Buyer acknowledges that they have read and accepted the data protection information and consent forms on the website, and that they may contact BookLogic at any time to exercise their data subject rights (request for information, correction, deletion, etc.).

10. NOTIFICATIONS

10.1.

Any notifications between the parties under this Agreement shall be sent to the e-mail address or phone number provided by the Buyer during the reservation.

10.2.

If the Buyer fails to notify BookLogic of changes in their contact information, notifications sent to the previously provided details shall be considered valid.

11. DISPUTE RESOLUTION

11.1.

In case of disputes arising from this Agreement, Consumer Arbitration Committees located in the Buyer’s place of residence or where the transaction occurred shall be competent within the monetary limits announced by the Ministry of Trade. For disputes exceeding these limits, Consumer Courts shall have jurisdiction.

11.2.

The parties agree to seek an amicable settlement in good faith before taking legal action.

12. ENFORCEMENT

12.1.

The Buyer declares that they have electronically approved this Agreement and the preliminary information form, and that all information provided during the transaction is correct.

12.2.

This Agreement enters into force on the date the Buyer confirms the reservation and is stored electronically by the parties.

BOOKLOGIC TURİZM VE BİLGİSAYAR YAZILIM VE TİC. LTD. ŞTİ.